MyChart is a new app and online service that makes accessing your health record easier.
MyChart allows you to accessa patient’shealth record securely and easilyon your mobile, tablet or computer. With MyChart, you will be able to:
- find test results and letters in one, easy place
- get more time in appointments by telling us what we need to know beforehand
- save time travelling by having a video appointment
- keep medical information up to date
- share your or your child's health record with your GP
How to access MyChart
Please speak to your child's healthcare team about accessing MyChart at their next appointment. You'll need to speak to your child's healthcare team to sign up to MyChart and to request proxy access, if you need it.
For children and young people under 18, proxy access is managed by their healthcare team who will consider their needs, wishes and best interests.
Proxy access will not routinely let you view information about:
- sexual and reproductive health
- HIV
- termination of pregnancy (abortion)
- gender identity development services
There might also be information marked as 'sensitive' by a clinician, such as psychology notes, which will not be visible in MyChart at all. This means neither you nor anyone with proxy access will see any information marked as sensitive.
Activating proxy access
12 years old and younger
Children aged 12 or younger cannot have their own MyChart login.
Parents or guardians who want to use MyChart to keep up to date with their child’s care can use proxy access.
Speak to your child's healthcare team to request proxy access to your child's health record.
13 to 18 years old
Young people aged 13 to 18 can ask for their own MyChart login.
Parents or guardians may have proxy access to your MyChart health record until the age of 18.
Please speak to your healthcare team at your next appointment to ask for an account or to request proxy access.
Removing proxy access
Proxy access is managed by your child's healthcare team who will consider their needs, wishes and best interests.
13 to 18 years old
If you want to stop someone seeing your MyChart information, or change who has proxy access, please speak to the healthcare team looking after you. The healthcare team will decide based on your needs, wishes, and best interests.
Anyone with proxy access to your MyChart health record will be removed when you are 18. Sometimes proxy access may stay in place if there are ongoing care needs.
Learn more about MyChart
Find out more about MyChart, including how to sign up and how we keep your MyChart health information safe.
Evelina London Children's Hospital and community services are part ofGuy’s and St Thomas’ NHS Foundation Trust.
Welcome to MyChart– video transcript
The animation begins with a female patient at home, walking towards an oversized smartphone that displays the NHS and MyChart logos, appointment dates and the words 'Your health record'. There is bright, upbeat background music playing. As the woman reaches the phone, a female narrator with a south east London accent begins talking.
Narrator: Welcome to MyChart, a new service that makes accessing your health record easier.
The mobile shrinks in the female patient's hand and she taps the button 'Your health record'. She sits at a desk in front of a laptop in her home, and opensMyChart on a desktopwith an image of a shield and padlock, representing security.
Narrator: MyChart is a secure app you can use on your computer, mobile or tablet.
The MyChart app is shown on a laptop, mobile and tablet screen with the patient's hands in view.
Narrator: By logging in, you can stay connected to your healthcare team.
The view switches to a computer screen and after the 'login' button is clicked, a smiling healthcare professional holding a clipboard is shown in the middle of the screen. A different patient smiles up at the clinician from a video call window in the corner.
The scene changes to a man in a wheelchair, accessing MyChart from a laptop in a modern and airy cafe, with a cup of coffee on the table.
Narrator: With MyChart, your health record is stored in one easy place.
A young person stands at a bus stop, wearing headphones and with a rucksack on the bench. They look at a tablet as animations of letters circle round them.
Narrator: This means you'll never lose important test results or letters.
An older man casually sits with his legs up on the sofa, talking animatedly to a health professional on an oversized screen beside him.
Narrator: And, by telling us what we need to know before your appointment, you'll get more time to talk about the things that matter.
The large smartphone stands in the middle of the screen, surrounded by a group of patients who are diverse in appearance. 3 health professionals in uniform jump from the phone to fill the spaces between them.
Narrator: Healthcare is a team effort and with MyChart, we're right by your side. Always.
The animated characters happily chat to each other and the clinicians.
Narrator: Ask us about MyChart today.
The end screen reads: Ask your healthcare team about MyChart.
The end screen has the NHS logo in the top right corner, and in the bottom left lists: Guy's and St Thomas' NHS Foundation Trust, and King's College Hospital NHS Foundation Trust.
